Skip to content

Thanks for shopping at Beauty on Rose.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Beauty on Rose does not offer returns.

Product can be exchanged when a reaction has occurred. A replacement product or salon credit will be applied when accompanied by a receipt.

Sale items

Sale items cannot be refunded.

Refunds

We do not provide refunds on retail products or gift vouchers. Products can be exchanged when a reaction has occurred for a replacement product or salon credit when accompanied by a receipt within 14 days of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Delivery Times

All items purchased online will be processed within 5 working days.

Contact Us

If you have any questions on how to return your item to us, contact us.