T&CS
Promotion Terms & Conditions
Welcome Sign Up Voucher – Beauty on Rose Welcome Gift Voucher is only available for new clients who have never been to Beauty on Rose for services before OR have been inactive for over 2 years. These promotions cannot be used in conjunction with any other offer or promotion. Email needs to be sighted at checkout to redeem.
RESERVATIONS
ARRIVAL
Please arrive 10 minutes prior to your scheduled appointment time to allow the relaxation process to start and ensure we can provide maximum therapy time.
CANCELLATIONS
Appointments are reserved especially for you. We understand that plans change, so we kindly ask that you give us 24 hours’ notice should you need to change or cancel your appointment, otherwise a 50% cancellation fee will be charged. Confirmation of an appointment is acknowledgment of this policy.
LOYALTY POINTS
Beauty on Roses Loyalty points must be used in the specified month. Not able to be used in conjunction with any other offer. Full amount of points needed to redeem the service of product. Points expire after 12months of inactivity in the store.
BEAUTY ON ROSE COMMUNITY TERMS AND CONDITIONS
Please read the following terms and conditions before committing to Beauty on Rose.
BOR Community Affiliate Terms & Conditions
- I Link supplied for sharing must be the only one shared
- Do not share passwords to affiliate portal
- Bank account supplied now and in the future are that of the charity and organisation and not a personal bank account
- I acknowledge that the organisation/charity logo and subsequent imagery can be posted on the Beauty on Rose website and social media channels
BOR Community Voucher Terms & conditions
- Vouchers sold through BOR community cannot be used in conjunction with any other offer or promotional voucher
- Scheduling: Credit Cards are required for all bookings. Deposits will be taken for group bookings.
- Redeeming: Gift Vouchers are needed at the time of payment in order to redeem value.
- Cancellation: In the event of cancelling or rescheduling an appointment we require 24 hours notice. Failure to do so will result a 50% appointment fee taken off your gift voucher.
- 12 month expiry from date of purchase.
GIFT VOUCHERS
Beauty on Roses gift vouchers are treated like cash. Vouchers are not redeemable for cash. Lost or stolen vouchers will not be replaced or refunded. Gift cards cannot be cancelled. Specified services revert back to original dollar amount after 12months. Vouchers are needed in-store to be redeemed. Payment is required if voucher is not present and will be refunded once voucher has been brought into Beauty on Rose. Gift Card will be valid for use for three years from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining Gift Card Value before the expiry date, after the expiry date unused value will become the property of Beauty on Rose. Gift vouchers are unable to be used on cosmetic tattooing or injectable treatments.
PROMOTIONS VOUCHERS
Beauty on Rose promotional vouchers are only valid on full priced treatments. There is no additional discount on promotional treatments. Gift vouchers cannot be used in conjunction with promotions. These vouchers cannot be used on a Sunday booking.
RE-ISSUE OF FAULTY OR DAMAGED GIFT CARDS
A re-issue of faulty or damaged Gift Cards is not available unless the fault or damage to the Gift Card is proven to be a result of the production process or otherwise due to the fault of us or our agents or contractors.
LOST OR STOLEN GIFT CARDS
Treat your Gift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded. The bearer of the Gift Card will be taken to be the owner of the Gift Card.
YOUR GIFT CARD, YOUR RESPONSIBILITY
You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us.
CHANGES TO TERMS AND CONDITIONS OF USE
We reserve the right to change any of the terms contained in these Terms and Conditions of Use at any time where the change is required for any reason and agree to provide you with at least 30 days notice of such changes. We will give you notice by posting the changes on www.beautyonrose.com.au
CHECKING YOUR GIFT CARD BALANCE, EXPIRY DATE AND TRANSACTION HISTORY
You will not be sent statements of transactions on a Gift Card. You can check your Gift Card balance and expiry date at any time in-store at the service desk, or by calling 0393313800 or emailing reception@beautyonrose.com.au. For balance enquiries we will require the numerical or written voucher number.
PROMOTIONS
Promotions are not able to be used in conjunction together.
SERIES CARDS
Beauty on Roses series cards are a pre-payment transaction on a single service available for use by 1 client. These cards cannot be redeemed on a Sunday booking. Series cards will be valid for use for 6month period from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining services before the expiry date, after the expiry date unused value will become the property of Beauty on Rose. Series cards cannot be substituted, exchanged, or refunded once purchased. All sales are final. Payment acknowledges acceptance of these terms.
REFUNDS
We do not provide refunds on retail products or gift vouchers.
BEAUTY ON ROSE GUARANTEE
Beauty on Rose must be notified within 7 days from treatment with dissatisfaction. Reaction to treatment requires in-store consultation.
RESERVED RIGHTS
Beauty on Rose reserves the right to change and alter these conditions without prior notification.
